Credit card payments are at the heart of e-commerce, but they are also a prime target for cybercriminals. To secure transactions, the payment card industry enforces strict standards through the PCI-DSS (Payment Card Industry Data Security Standard).
In 2024, PCI-DSS version 4.0 becomes the mandatory reference standard, introducing new requirements and reinforcing security measures. In this article, we detail:
- The major changes of PCI-DSS 4.0
- The risks of non-compliance
- The best practices to ensure secure payments
- How Answer Writer can help simplify your PCI-DSS 4.0 compliance.
Who is affected by PCI-DSS 4.0?
The PCI Security Standards Council, which includes Visa, Mastercard, Amex, and other players, imposes PCI-DSS on any organization that stores, processes, or transmits cardholder data, including:
- E-commerce businesses
- Payment service providers
- Acquiring banks
- Call centers handling payments
- Any entity handling cardholder data
Since April 2024, PCI-DSS 4.0 is officially in force. Some requirements remain “best practices” until March 2025, but will become mandatory thereafter. Failure to comply may result in: 🚨 Fines from $5,000 to $100,000 per month
Loss of customer trust
High costs in the event of a data breach (investigations, remediation, etc.)
What’s new in PCI-DSS 4.0: What changes in 2024
1. Widespread Multi-Factor Authentication (MFA)
Two-factor authentication (2FA) is now mandatory for all access to cardholder data environments (not just for admins). Goal: reduce the risk of account compromise.
2. A flexible compliance approach: Customized Approach
Organizations can suggest alternatives to traditional controls, provided they prove security is maintained. More flexibility, but also greater audit accountability.
3. New technical requirements
- Implementation of DMARC to protect email against phishing.
- Stronger anti-malware protections, including on systems not covered by traditional antivirus.
- Improved API and payment terminal security.
4. Enhanced password and cryptography security
- Minimum password length increased to 12 characters.
- Obsolete protocols deprecated (unsecure TLS, short RSA keys, etc.).
- Stricter access management to limit unnecessary access to sensitive data.
5. Increased monitoring and security testing
- More thorough annual access rights reviews.
- More frequent and extended penetration testing.
- Stronger anomaly detection and incident response.
How to comply with PCI-DSS 4.0?
Compliance with PCI-DSS 4.0 requires a methodical approach. Here are the key steps:
1️⃣ Define your PCI-DSS scope: Identify systems handling cardholder data and reduce their exposure (e.g., outsource to a PCI-certified provider).
2️⃣ Understand the 12 PCI-DSS requirements: Firewall, encryption, access management, log monitoring, regular testing…
3️⃣ Perform a Gap Analysis: Assess gaps between your current practices and PCI-DSS 4.0 requirements.
4️⃣ Implement the necessary remediations:
Examples:
✔ Enable multi-factor authentication
✔ Add a strict access management policy
✔ Configure DMARC to protect email systems
5️⃣ Train and raise awareness among teams: Ensure IT, sales, and support staff understand PCI-DSS best practices to avoid human error.
6️⃣ Plan your compliance audit: Depending on your business, you’ll need to: ✔ Complete a Self-Assessment Questionnaire (SAQ)
✔ Undergo an audit by a Qualified Security Assessor (QSA)
7️⃣ Maintain daily compliance: Quarterly vulnerability scans, annual penetration testing, continuous monitoring… PCI-DSS 4.0 requires a continuous security approach.
Achieving PCI-DSS 4.0 compliance with Answer Writer
PCI-DSS 4.0 compliance requires detailed documentation and rigorous tracking.
Answer Writer helps automate this process with:
Automated PCI-DSS compliance reporting
Tailored policy and procedure generation
Checklists and real-time requirement tracking
With Answer Writer, you reduce the time spent on compliance while ensuring precise and structured monitoring.
Conclusion: PCI-DSS 4.0, an essential shift for payment security
With PCI-DSS 4.0, businesses must strengthen their security measures while adopting a more flexible yet demanding approach. Prepare now to avoid penalties and protect your customers.
➡ Need help writing your compliance documentation? Try Answer Writer and streamline your PCI-DSS management with ease.
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